Bed visa Privacy Policy
Your personal information is of the utmost importance to us. This policy explains how we collect, use, and protect your data.
What Information Is Collected and Why
Registration & Identity Information
When opening an account at bed visa, your name, mobile number, email address, and date of birth are collected. This information is used to verify your identity and ensure account security. In some cases, a copy of a government-issued ID may be requested for age verification, which is stored completely securely. Your information is used solely for platform operations and fulfilling legal obligations. You may view your stored information or request corrections at any time.
Transaction & Financial Information
Payment method-related information is collected during deposits and withdrawals, such as your bKash or Nagad number. This information is necessary for processing transactions, preventing fraud, and complying with anti-money laundering laws. Full card numbers or bank PINs are never stored. Your transaction history is securely stored in your account and can only be viewed by you and authorized staff. Industry-standard encryption technology is used to protect financial information.
Device & Usage Information
When you use the platform, your device type, operating system, browser version, and IP address are automatically recorded. This information helps improve platform performance, detect security threats, and personalize the user experience. Cookies and session data are used to maintain your login state and display relevant content. You can manage cookies through your browser settings, though doing so may limit certain features. Usage patterns are analyzed solely for the purpose of improving service quality, not for any third-party advertising.
Data Use, Sharing & Your Rights
Sharing Information with Third Parties
Bed visa never sells your personal information to third parties for commercial purposes. Limited information may only be shared with payment processing partners, upon request from legal authorities, or as required by regulatory bodies. Any sharing is kept to the minimum necessary information, and the relevant parties are required to comply with data protection terms. Applicable laws and security standards are followed for international data transfers.
Your Rights & Controls
You can request to view, correct, or delete your stored information at any time. Even after account closure, some information may be retained for a specified period due to regulatory obligations. Contact the support team to opt out of promotional communications. For any complaints or questions regarding data protection, send a message directly to our support team and they will respond as soon as possible.
Data Storage & Security Measures
All sensitive information is stored on encrypted servers and verified through regular security audits. Strong password policies and two-factor authentication are available to protect account access. Suspicious login attempts are automatically blocked and you are alerted. In the event of a data breach, affected users will be promptly notified and necessary actions will be taken.
Policy Changes & Updates
This privacy policy may be updated as technology or laws change. If any significant changes occur, you will be notified in advance via your registered email or platform notifications. Continued use of the platform after the updated policy takes effect will be considered acceptance of the new terms. The latest version will always be available on this page and will be the applicable version.
Questions or Concerns? We're Here
If you have any questions, complaints, or requests regarding the privacy policy, please contact our support team directly. Our team is available seven days a week on Bangladesh Standard Time and typically responds within 24 hours. Identity verification may be required to request deletion or correction of personal data, which is carried out through a completely secure process. Protecting your privacy is part of our institutional responsibility, and we make no compromises on this matter.
Support Email: [email protected]